Support Hours: Monday–Friday — across all time zones
Response Time: We aim to respond within 1 business day — usually much sooner.
Product or Order Issues?
If your product arrives damaged or defective, please contact us within 7 days of delivery and include clear photos or video. Our team will assess the issue and provide the appropriate next steps.
Note: Return addresses are provided only upon approval of a return request. We do not accept unauthorised returns.
